FAQ

  • 1.
    I purchased the application on my iPhone. Can I restore the games on my iPad?
    Yes! To restore games on another device, go to the Apple App Store and download the application on the new device. Open the application; tap the “Go” button and then the “Upgrade” button. In the upper right corner, tap the “Restore” button, and it’s all set!
  • 2.
    How do I change the language of the application? Which languages do you support?
    To change the language in Todo Math, start the application and tap “Go,” then tap “My Info.” Scroll down until you see Language Settings. You can select your language among the seven languages we support: English, Chinese, Japanese, Korean, Spanish, Dutch and French.
  • 3.
    How do I create a profile?
    To create a profile, enter your child's name on the home screen of the application. You can create up to three profiles by registering with your email address. To register, open the application and tap on the "PARENTS" heart icon in the upper left of the title page.
  • 4.
    I have three kids, and I want to create a profile for each of them. How do I do this?
    You can create up to three profiles by registering with your email address. To register, open the application and tap on the "PARENTS" heart icon in the upper left of the title page.
  • 5.
    Todo Math doesn't show up on my iPad or iPhone home screens. What should I do?
    Go to the Apple App Store, and check if you can open the application through the App Store. If you can open the application from the App Store, it's possible that the application has been moved into a sub-folder on your device. Open the spotlight search by swiping-down anywhere on the home screen; then search "Todo." You should be able to locate the sub-folder containing the application.
  • 6.
    The sound on my iPad does not seem to be working. What do I do?
    Use the volume switch on the side of the iPad to adjust the sound level. If the volume switch is not on mute, make sure the volume is not set too low. For an iPad with iOS 6.0 or lower, double tap the home screen. Make sure the volume control is not set on mute.
  • 7.
    I uninstalled Todo Math by accident and all of my child's stars and keys disappeared. Will I be able to restore her profile?
    Unfortunately, we do not support data restore at this time. We hope to include this feature in a future release.
  • 8.
    The application sometimes crashes when I open it. What should I do?
    Try uninstalling the application. To do this, press and hold the application’s icon on the desktop. When x appears, tap it to delete the application. Go to the Apple App Store, and download the application. If you have purchased the games, go to “Upgrade” and tap “Restore.” If the problem persists, please email us at info@todomath.com. We will get back to you as soon as possible.
  • 9.
    Are the games being updated?
    Yes, they are! We are continuously working on new games and they are updated regularly. The Todo Math Seasonal Package is coming soon, so please look for this exciting update!
  • 10.
    I have questions regarding Todo Math that are not listed here. What should I do?
    Please email us at info@todomath.com and we will get back to you as soon as possible. We are more than happy to hear from you!
  • 1.
    What is the difference between “Todo Math” and “Todo Math: School Edition”?
    We will provide teachers who use “Todo Math: School Edition” access to the web-based Teacher Dashboard: an online tool that can be used to register and manage game play for up to 30 students.
    The classroom version of the Todo Math app (Todo Math: School Edition) also includes a personalized student log-in screen and a game timer that can be set by the teacher. The games, missions and other app features are the same as the regular "Todo Math".
  • 2.
    What is the Teacher Dashboard?

    The Teacher Dashboard is an online classroom management tool that is unique to each educator who registers his or her account.

    The dashboard includes the following:

    • Register up to 30 student IDs per teacher account
    • Student set up includes separate options for each student - Left-handed, Dyslexic Font, In-Game Help, Keypad Mode
    • Students connect with their IDs to the teacher account automatically from any iPad or iPhone
    • Students play games at the level where they left off
    • Student list view tracks:
      • Progress (skill level)
      • Student time per session
      • Favorite Games
      • Common Core standard addressed in games played
  • 3.
    Where can I access my Dashboard?
    Go to todomath.com. Click “Classroom” in the upper right corner and sign in to your account. You can access the Dashboard from any web-browsers.
  • 4.
    How many teachers can have an account at one school?
    There is no limit to the number of teachers who can have an account at a school. Each teacher or staff member can host an account for up to 30 Students.
  • 5.
    What if I need to register more than 30 Students?
    If you need access for more than 30 students within the same account or case load please send a request to edu@todomath.com. We’ll work with you.
  • 6.
    What happens when my free trial period is over?
    You will still be able to sign in to your account, but you won't be able to view the dashboard. Please purchase Todo Math: School Edition on the App Store to continue using full use of Todo Math in your classroom.
  • 7.
    Do I need to be a classroom teacher in order to sign up for the free trial?
    The free trial is open to pre-school and primary teachers, resource specialists, special educators and those working with young children and schools.
  • 8.
    My school’s budget timeline differs from that of other schools. What do I do?
    First, sign up for the free trial. If you plan to purchase but are unable to do so at the end of the trial period, refer to "9. How do I request a Free Trial extension?"
  • 9.
    How do I request a Free Trial extension?
    Please send us an email describing your situation to edu@todomath.com.
  • 10.
    My class received an iPad donation but my school is not able to purchase Todo Math at this time. I really would love to use the program with my students. What should I do?
    We are happy to help. The Todo Math Grant Program is designed for low-resource classrooms. Please inquire at edu@todomath.com
  • 11.
    Are students actually signing onto the Internet?
    No, students do not sign onto the Internet. Students who are members of a teacher’s account play the games on registered iPads. Adult account holders log onto the Internet and update students' progress. The registered iPads are then automatically updated.
  • 12.
    How do I protect the privacy of my students?
    Todo Math does not keep personal information on children in a classroom account. Teachers register students on the dashboard with an ID or nickname (not their full name) that the students can recognize as their own. Students can then sign in to any of the registered iPads by selecting their name from the list. Those iPads automatically sync with the Teacher dashboard. Students simply select their nickname and begin game play where they left off.
  • 13.
    Does Todo Math prepare students for Common Core exams?
    Todo Math games help children learn concepts that are mapped to Common Core State Standards. Those concepts may appear on tests or assessment instruments used by schools for the grade levels being taught.
  • 14.
    Do my students need internet access in order to use Todo Math?
    Students do not need Internet access to play Todo Math games. The games are loaded onto the iPads and updated by the teacher for student use off-line. We recommend that the teacher log on regularly (at least once a week) to update student accounts.
  • 15.
    What is the research basis for Todo Math?

    We utilize the Universal Design for Learning (UDL) framework as the theoretical underpinning for this project. UDL provides proactive scaffolds to curricula for students with diverse needs. The National Education Technology Plan affirms the importance of this framework by stating that implementation of the three key UDL principles can lead to improved outcomes for diverse learners. Its key principles (CAST, 2012) and examples of how Todo Math meets them are:

    • UDL uses multiple means of representation to demonstrate a concept. Todo Math uses multi-sensory representations (our games are highly visual, tactile and auditory) and concrete objects, such as ten-frames and real-life examples, to teach math concepts.
    • UDL uses multiple means of action and expression to demonstrate understanding and problem solving. Todo Math employs multiple means of action and expression such as including the option to use handwriting recognition pad or number tiles; the option to see hints; settings for left-handed learners' ease of use; and special fonts for children with dyslexia.
    • UDL uses multiple means of engagement. Todo Math engages early learners with fun challenges that lead to digital rewards.
  • 16.
    How do I set up the Teacher Dashboard for my classroom?

    To set up your Teacher Dashboard account:

    Using your web browser, navigate to the dashboard sign-in page .
    Follow the prompts to set up your account.

    To set up your class list:

    Once inside the dashboard, choose Settings from the upper right
    Click "Add a new user" and set preferences and nickname or ID for that student
    Click "Done" and repeat the process for each student, up to 30 students
    Click "Complete" when you have no more students to add in order to save all the student setup information you entered.

  • 17.
    I have other questions that are not listed here. What should I do?
    For other questions regarding the Todo Math application, please email us at edu@todomath.com and we will get back to you as soon as possible.